Shipping Policy

Effective Date: January 3, 2025

1. Introduction

NexusRapic is committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines how we process, pack, and ship your orders, including shipping fees, delivery times, and other essential information.

By placing an order with NexusRapic, you agree to the terms and conditions outlined in this policy. We encourage you to read through this document to understand the various aspects of our shipping procedures.

2. Shipping Methods and Carriers

We partner with reputable carriers to ensure that your orders are delivered safely and on time. The available shipping methods for each order depend on the weight, size, and destination of the items. We offer the following shipping options:

  • Standard Shipping: Delivered within 5-7 business days
  • Expedited Shipping: Delivered within 2-3 business days
  • Next-Day Shipping: Available for select items and regions (additional charges may apply)

We primarily use carriers such as:

  • UPS
  • FedEx
  • USPS

Shipping methods will be displayed at checkout, and you can choose the option that best suits your needs.

3. Shipping Costs

Shipping charges are calculated based on the destination, weight, and size of the items in your order. These charges will be automatically calculated during the checkout process. For eligible orders, we offer free standard shipping. Please review the shipping rates during checkout to see the final shipping cost for your order.

4. Order Processing Time

All orders are processed within 1-3 business days of receiving your payment. We strive to ship all orders as quickly as possible, but processing times may vary depending on stock availability, payment verification, and other factors. Orders placed on weekends or holidays will be processed the following business day.

In the case of backorders, we will notify you immediately via email and provide an estimated restock date. You may choose to wait for the item to be restocked or cancel your order at that time.

5. Delivery Times

Delivery times depend on the shipping method chosen and the delivery address provided. While we strive to meet delivery timeframes, please note that unexpected delays may occur due to weather conditions, holidays, or shipping carrier issues.

Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery. You can track your order on the carrier’s website using the tracking number provided.

6. International Shipping

Currently, NexusRapic only offers shipping within the United States. We are working to expand our services and may offer international shipping in the future. Please check back for updates regarding our international shipping options.

7. Shipping Restrictions

Some items may be subject to shipping restrictions based on size, weight, or legal regulations. If any items in your order are restricted from being shipped to your location, you will be notified and offered an alternative solution or a refund.

8. Missing or Damaged Items

While we take great care in packing your items securely, sometimes products may be damaged or lost during transit. If your order arrives damaged or you believe it is missing an item, please contact us within 48 hours of receiving your shipment. We will initiate an investigation with the carrier and assist you with filing a claim or arranging a replacement.

9. Refused or Undeliverable Packages

If a package is returned to us due to an incorrect address or if it is refused upon delivery, we will notify you. You may be required to pay for reshipping costs if the error was due to incorrect information provided at checkout.

10. Shipping Policy Changes

We reserve the right to amend or update this Shipping Policy at any time. Any changes will be posted on our website, and the new policy will take effect immediately upon being published. We encourage you to review this policy periodically for any updates.

11. Contact Information

For questions or concerns regarding our Shipping Policy, feel free to contact us: