Payment Policy

Effective Date: January 3, 2025

1. Introduction

At NexusRapic, we are committed to providing you with a secure, convenient, and seamless shopping experience. Our Payment Policy is designed to ensure that you can confidently make purchases on our website with clarity about how your payment will be processed. By placing an order with us, you agree to the terms and conditions set forth in this policy.

2. Accepted Payment Methods

We accept the following forms of payment for all orders placed through our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments through your PayPal account.
  • Digital Wallets: Apple Pay, Google Pay
  • Bank Transfers: Only for specific orders, where applicable
  • Gift Cards: NexusRapic-issued gift cards

We prioritize the security of your payment data. All payment methods are processed through secure third-party payment processors who adhere to the latest encryption standards to protect your financial information.

3. Currency and Billing Information

All prices on our website are listed in US Dollars (USD). Please ensure that the billing information you provide matches the details associated with your payment method. This includes your full name, billing address, and contact information. If any discrepancies are found, we may ask for additional verification before processing your order.

4. Transaction Security

To guarantee the security of your financial data, NexusRapic uses Secure Socket Layer (SSL) technology during all transactions. This means that your personal and payment information is encrypted and protected from unauthorized access. Our payment gateway partners are also PCI-DSS compliant, ensuring your card and transaction details are processed securely.

5. Order Confirmation and Processing

Once your order is placed, you will receive an email confirmation that includes your order details, shipping information, and estimated delivery time. This email is only an acknowledgment that we have received your order and does not confirm its acceptance. NexusRapic reserves the right to cancel any order due to pricing errors, inventory issues, or suspected fraud.

Orders will be processed once payment is successfully received. In the case of payment failure or insufficient funds, your order will be placed on hold until the issue is resolved.

6. Payment Authorization and Fraud Prevention

To prevent fraud, all payment transactions may be subject to additional security checks. We use advanced fraud prevention systems to detect and protect against unauthorized transactions. If any fraudulent activity is suspected, your order may be delayed, or canceled, and we will notify you immediately.

7. Sales Tax

Sales tax is calculated based on the shipping address provided. The applicable rate will be automatically calculated during checkout and added to your total order amount. NexusRapic complies with state and local sales tax laws and applies the appropriate tax rates for shipments within the U.S.

8. Payment Errors and Disputes

In the event that an error occurs during the payment process, such as overcharging, undercharging, or duplicate charges, please contact our customer service team at info@nexusrapic.com immediately. We will investigate and work with you to resolve the issue promptly.

If you believe that a charge on your credit card statement is incorrect, please notify us within 30 days of the transaction date so we can investigate the issue further. After 30 days, we cannot guarantee resolution of payment disputes.

9. Refunds and Chargebacks

Refunds will be processed in accordance with our Refund and Returns Policy. If a chargeback is initiated by your credit card provider or payment processor, NexusRapic reserves the right to suspend or cancel your account until the matter is resolved.

10. Payment Policy Changes

NexusRapic reserves the right to amend, update, or modify this Payment Policy at any time. Any changes will be posted on our website, and the new policy will take effect immediately upon being published. We encourage you to review this policy periodically for any updates.

11. Contact Information

If you have any questions or concerns regarding our Payment Policy, please feel free to reach out to us: