Sales Policy

Effective Date: January 3, 2025

Introduction

At NexusRapic, we aim to offer you the best quality furniture with a seamless online shopping experience. By purchasing products from our website, you are agreeing to our Sales Policy, which governs the sale of goods, including pricing, payment methods, and product information. We are committed to providing you with an exceptional experience, ensuring that your purchase is smooth and secure.

1. Pricing and Payment

1.1 Pricing

The prices of the products listed on our website are in US dollars (USD) and are subject to change at any time without prior notice. We strive to ensure that the prices are accurate; however, errors may occur. If we discover a price error after your purchase, we will inform you as soon as possible, and you will have the option to confirm or cancel your order.

1.2 Payment Methods

We accept several payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

By submitting an order on our website, you authorize us to charge the total order amount, including taxes, shipping fees, and any applicable discounts.

1.3 Transaction Security

We prioritize the security of your payment information. Our website uses Secure Socket Layer (SSL) encryption technology to protect your personal and financial details. We work with trusted payment gateways to ensure that all transactions are processed securely.

2. Order Processing

2.1 Order Confirmation

Once you place an order on our website, you will receive an order confirmation email. This confirms that we have received your order, but it does not necessarily mean that your order has been accepted. We reserve the right to cancel or refuse an order for various reasons, including but not limited to inventory issues, payment processing errors, or suspected fraud.

2.2 Inventory and Availability

Our inventory is constantly updated, but in rare cases, an item may be out of stock after your order is placed. If this occurs, we will notify you immediately via email. You will have the option to wait for restocking, choose a different item, or cancel the order.

2.3 Shipping and Delivery

We aim to ship all orders within 1-3 business days of payment processing. Delivery times vary depending on your location. Once your order is shipped, you will receive tracking information to monitor your shipment’s progress.

2.4 Cancellations

You can cancel your order at any time before it is processed for shipping. If the item has already shipped, you will need to initiate a return once you receive the product.

3. Product Information

3.1 Product Descriptions and Images

We strive to provide accurate product descriptions, images, and specifications. However, due to variations in monitor settings and lighting, actual products may slightly differ from the images displayed on our website. We encourage you to read all product details carefully before purchasing.

3.2 Product Warranty

All products sold by NexusRapic come with a limited warranty covering defects in materials and workmanship. The warranty period and terms vary by product category and manufacturer. For warranty claims, please contact our customer service team for assistance.

4. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed instructions on returns and refunds. Items must be returned within 30 days of delivery to be eligible for a refund.

5. Sales Tax

Sales tax will be applied to your order based on the shipping address. NexusRapic complies with state and local tax laws, and the applicable tax rate will be calculated and displayed during checkout.

6. Limitation of Liability

NexusRapic is not liable for any damages or losses incurred due to delays in shipping, defective products, or issues arising from the use of purchased items. Our liability is limited to the value of the product purchased.

7. Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about any updates.

Contact Information:

For any questions or concerns about our Sales Policy, please contact us at: